Refund Policy

At CLOZOM, a product of Supreme Leader Private Limited, we strive to provide exceptional services to our valued members. We understand that circumstances may change, and we are committed to ensuring a transparent and fair refund process. Please review the following refund policy for our premium membership:

  1. Reasons for Refunds: Refunds for the CLOZOM premium membership are primarily provided in the event of a change of mind within the specified time frame.
  2. Time Frame: Customers must request a refund for their CLOZOM premium membership within 3 days of the purchase date.
  3. Conditions: Refunds will only be granted if the premium membership has not been used during the 3-day period from the date of purchase. If any premium features have been utilized, the customer is not eligible for a refund.
  4. Partial Refunds: CLOZOM does not offer partial refunds. Refunds will be issued in full or not at all, depending on the eligibility criteria.
  5. Refund Methods: Refunds for the CLOZOM premium membership will be processed through the original payment method.
  6. Exceptions: Customers who have utilized any premium features during the 3-day period are not eligible for a refund.
  7. Communication: To request a refund for the CLOZOM premium membership, customers must contact our customer service team via official WhatsApp or email at [email protected].
  8. Documentation: Customers may be required to provide documentation or proof of purchase when requesting a refund.
  9. Cancellation Policy: Customers can cancel their premium membership at any time. If a customer cancels within 3 days of purchase and requests a refund, the refund will be processed. If a customer cancels within 3 days but does not request a refund, the membership will continue for the remainder of the term, but auto-renewal will be disabled.

By purchasing the CLOZOM premium membership, customers acknowledge and agree to abide by the terms of this refund policy.

For any further inquiries or assistance regarding refunds, please contact our customer service team.